Privacy Policy

Last updated: August, 2025

1. Introduction

Welcome to SubStop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SubStop mobile application and related services.

By using SubStop, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Email address, name, and profile picture (optional)
  • Subscription Data: Subscription names, amounts, billing cycles, payment dates, and categories
  • Usage Information: How you interact with our app, features used, and preferences
  • Device Information: Device type, operating system, and app version

2.2 Automatically Collected Information

We collect minimal information automatically when you use our app:

  • Basic Device Information: Device type, operating system version, and app version (for compatibility and support)
  • Firebase Authentication Data: Standard authentication tokens and session information

2.3 Data Collection Purposes

We collect this information for the following purposes:

  • Service Provision: To provide and maintain our subscription tracking services
  • User Authentication: To secure your account and protect your data
  • Technical Support: To help resolve any technical issues you may encounter
  • Legal Compliance: To comply with applicable laws and regulations

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To deliver and maintain our subscription tracking services
  • Personalization: To customize your experience and provide relevant features
  • Analytics: To analyze app usage and improve our services
  • Communication: To send you important updates, notifications, and support messages
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Encryption and Security

We implement industry-standard security measures to protect your data:

  • AES-256 Encryption: All sensitive data is encrypted using AES-256 encryption before being stored
  • Secure Transmission: Data is transmitted over HTTPS/TLS protocols
  • Firebase Security: We use Google Firebase with enterprise-grade security
  • Local Encryption: Encryption keys are stored securely on your device
  • Regular Security Audits: We conduct regular security assessments and updates

5. Data Storage and Retention

Storage Location: Your data is stored on Google Firebase servers located in secure data centers worldwide.

Retention Period: We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Data Backup: We maintain secure backups of your data to ensure service continuity and disaster recovery.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our app
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Data Export: Export your subscription data as PDF or CSV

8. Third-Party Services

Our app integrates with the following third-party services:

  • Google Firebase: For secure data storage and user authentication
  • Payment Processors: For premium features (if applicable in the future)

These services have their own privacy policies, and we encourage you to review them. We do not use Google Analytics or other tracking services.

9. Children's Privacy

SubStop is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Sending you an email notification
  • Updating the "Last updated" date

Your continued use of the app after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@substop.in

Response Time: We aim to respond to all inquiries within 48 hours

13. Google Data Safety Compliance

We comply with Google Play's Data Safety requirements. Here's how we handle different types of data:

13.1 Personal Identifiers

Collection: Yes, we collect email address and name

Purpose: To create and manage your account, provide subscription tracking services

Usage: Account management and service provision only

Sharing: Not shared with third parties

Retention: Until account deletion

13.2 App Activity

Collection: Yes, we collect your subscription data and app usage

Purpose: To provide subscription tracking and management services

Usage: Core app functionality only

Sharing: Not shared with third parties

Retention: Until account deletion

13.3 Device or Other IDs

Collection: Minimal - only basic device information (device type, OS version)

Purpose: For technical support and compatibility

Usage: Technical support only

Sharing: Not shared with third parties

Retention: Until account deletion

13.4 What We Don't Collect

We do NOT collect:

  • Crash logs or crash reports
  • Detailed app performance diagnostics
  • User behavior analytics
  • Advertising identifiers
  • Location data
  • Personal files or content

13.5 Data Deletion

All collected data can be deleted upon request. See our Data Deletion page for details.

14. Compliance with Indian Laws

This Privacy Policy complies with:

  • Information Technology Act, 2000: Indian data protection laws
  • Digital Personal Data Protection Act, 2023: Latest Indian privacy regulations
  • GDPR: European data protection standards (for international users)